Call toll free: 877.927.9656

Sales tax

Orders shipped within the State of Florida must have sales tax added to the total.

Shipping

Customer will pay for shipping as billed by Picture This Enterprises, Inc.. Orders are normally shipped via UPS ground. Faster service or shipping by USPS is available upon request.

All orders that are shipped via UPS are insured at no cost to the customer. Tiles that arrive to the client damaged by UPS during shipping will be replaced free of charge to the customer provided that the customer notifies Picture This Enterprises, Inc. within 24 hours of receiving the damaged tiles and complies with the requests made by Picture This Enterprises, Inc. and UPS in filing a claim with UPS.

Damaged shipments

The customer must retain all packaging material and damaged content. UPS will contact the customer to gain additional information about the packaging and contents and the customer agrees to speak with UPS with regard to the damage claim. UPS will arrange with the customer to pick up the packaging material and damaged content. The customer must leave the requested items in an accessible place for UPS to pick up.

USPS

Orders shipping via the USPS upon special request by the customer will only be insured upon the customer's request and the customer will bear all costs of shipping and insurance with the USPS.

Replacement tiles

Tiles that are broken or damaged by the customer, or when the customer did not notify Picture This Enterprises, Inc.  within 24 hours to file a damage claim with UPS, can be replaced at a 50% discount of the original retail price. The customer will pay the shipping costs for the replacement tiles. All mural tiles have a number on the back of the tile. Please provide to us the number on the back of the tile that needs to be replaced.

Replacement Wall coverings

Wall coverings, door and wall huggers that are damaged by the customer, or when the customer did not notify Picture This Enterprises, Inc.  within 24 hours to file a damage claim with UPS, can be replaced at a 75% discount of the original retail price. The customer will pay the shipping costs for replacement. Customer must return damaged wall covering, door or wall huggers and customer  agrees to pay the shipping cost

Location: 4024 N. 29th Avenue Hollywood, FL 33020

Tel: 954 . 927 . 9656 • Fax: 954 . 927 . 6632